Privacy Policy
Effective: 05/11/2026
Absolute Bullion (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit absolutebullion.com or buy from us.
By using our site, you agree to the practices described here. If you do not agree, please do not use the site.
1. Information We Collect
We collect information in three ways:
Information you give us. When you create an account, place an order, sign up for our newsletter, or contact us, you may provide:
- Name
- Email address
- Mailing address
- Phone number
- Billing information and payment card details (processed by our payment processor, not stored by us in full)
- Any messages or correspondence you send us
Information collected automatically. When you visit our site, we and our service providers may automatically collect:
- IP address
- Device type and browser
- Operating system
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
Information from third parties. We may receive limited information from third-party services such as our payment processor (to confirm your purchase), our fulfillment provider (to confirm delivery), or fraud-prevention services.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer service messages
- Respond to questions, complaints, or requests
- Send marketing emails (only to those who opt in — you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Prevent fraud, verify identity, and comply with legal obligations
- Comply with applicable tax, anti-money-laundering, and reporting laws
3. How We Share Your Information
We do not sell your personal information.
We share limited information only as needed with:
- Payment processors — to charge your payment method and process refunds
- Shipping and fulfillment providers — to deliver your order
- Service providers — such as email delivery, fraud prevention, hosting, and analytics (each bound to keep your data confidential)
- Legal and regulatory authorities — when required by law, court order, subpoena, or to comply with anti-money-laundering, IRS reporting, or similar legal requirements
- Successors in interest — if Absolute Bullion is sold, merged, or reorganized, your information may transfer as part of that transaction
4. Cookies and Tracking
Our site uses cookies and similar technologies to keep your shopping cart working, remember preferences, measure site usage, and improve performance. You can disable cookies in your browser settings, but some parts of the site may not function correctly without them.
We may also use analytics tools (such as Google Analytics) to understand how visitors use the site. These services collect data on an aggregate, non-identifying basis.
5. Your Rights — California Residents (CCPA / CPRA)
If you are a California resident, you have the following rights with respect to your personal information:
- Right to know what personal information we have collected about you and how we use it
- Right to delete personal information we have about you (subject to legal exceptions, such as data we must keep for tax or legal compliance)
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of your personal information (we do not sell personal information)
- Right to non-discrimination for exercising any of the above rights
To exercise any of these rights, email us at support@absolutebullion.com with your request and information that verifies your identity. We will respond within 45 days as required by California law.
6. Data Security
We use reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online system is perfectly secure, and we cannot guarantee absolute security. If you believe your account or information has been compromised, contact us immediately.
7. Data Retention
We keep your personal information for as long as needed to fulfill the purposes described in this policy, comply with our legal obligations (including tax and anti-money-laundering record-keeping requirements that may extend several years), resolve disputes, and enforce our agreements.
8. Children
Our site is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it. If you believe a child has provided us with personal information, contact us immediately.
9. Regulatory Reporting
As a U.S. precious metals dealer, we are required to comply with certain federal reporting and record-keeping obligations, including those under the Internal Revenue Code (such as IRS Form 8300 for certain cash transactions over $10,000) and the Bank Secrecy Act / anti-money-laundering regulations. Information required by these laws may be reported to the appropriate government agencies as required, regardless of customer preference.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date at the top of the page. Material changes will also be communicated through a notice on the site or by email if you have an account with us. Your continued use of the site after changes are posted means you accept the revised policy.
11. Contact Us
For any questions about this Privacy Policy or to exercise your privacy rights:
Absolute Bullion
Attn: Privacy
support@absolutebullion.com
