Frequently Asked Questions

No. You can check out as a guest. Creating an account is optional and lets you save your shipping address, view order history, and track orders without re-entering details each time.

We accept major credit and debit cards, processed securely through our payment processor. Additional payment methods may be available at checkout depending on your order value.

Yes. The price you see at checkout is the price you pay — even if the spot market moves after you place the order. We don’t bill you for any changes that happen after order placement.

Cancellations are possible before an order has shipped. Because precious metals are commodity products, a market loss fee may apply if the spot price has fallen between when you placed the order and when you cancel. See our Returns Policy for full details.

Our prices update against the live spot market for gold, silver, platinum, and palladium. The price you see on every product page is: live spot price + our product premium. No hidden fees, no markup added between cart and checkout. What you see is what you pay.

Premiums cover refining, minting, distribution, and dealer costs. Different products have different premiums — typically lower for large bars (closer to spot) and higher for proof coins, fractional pieces, or low-mintage releases. The premium is always built into the displayed price — nothing is added at checkout.

Our system pulls live spot market data continuously. Product prices on the site refresh on a regular interval to reflect the latest spot rates. Click into any product to see its current price.

It’s the number of ounces of silver one ounce of gold can buy. The historical average is roughly 50–60:1. When the ratio is high (e.g., 80+), some buyers shift toward silver. When low (e.g., 40), some shift toward gold. It’s a useful market indicator, but not investment advice — consult a financial professional before making decisions based on it.

We currently ship to addresses within the contiguous United States only. We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, freight forwarders, or international destinations.

We aim to begin processing orders within one to three business days after payment is confirmed. Transit time depends on the shipping method selected at checkout and your location. See our Shipping Policy for the full breakdown.

Contact us at support@absolutebullion.com within 48 hours of the delivery date shown by the carrier. We’ll work with the carrier on your behalf to investigate. Full procedure is outlined in our Shipping Policy.

Every product we sell comes from globally recognized mints and refiners — PAMP Suisse, Valcambi, Credit Suisse, Royal Canadian Mint, U.S. Mint, Perth Mint, South African Mint, and other trusted sources. Products arrive in original mint packaging (assay cards, sealed tubes, capsules, monster boxes), which is the producer’s own authenticity guarantee.

• Coins are legal tender, struck by government mints (e.g., American Silver Eagle, Canadian Maple Leaf, Krugerrand). They have a face value.
• Bars are produced by private refiners (PAMP, Valcambi, Credit Suisse) — typically rectangular. No face value, just weight × purity.
• Rounds are coin-shaped but not legal tender — produced by private mints. Lower premium than government coins.

A coin smaller than 1 troy ounce — typically 1/2, 1/4, 1/10, or 1/20 oz. Fractionals carry higher per-ounce premiums than their full-ounce equivalents, but they allow buyers to acquire smaller positions or break holdings into divisible units.

Both have merit. Gold tends to be more price-stable; silver is typically more volatile but has higher upside potential in metal-bullish cycles. Many buyers hold both for balance. This is general information, not financial advice — your specific decision depends on your goals, timeline, and budget. Consult a financial professional for personal recommendations.

Precious metals are commodity products whose price changes by the second. All sales of bullion are final once payment is confirmed and the order has shipped. Exceptions exist for damaged, defective, or incorrect items received — report any issue within 48 hours of delivery. See our Returns Policy for the full process.

We do not currently offer an active buy-back program. If you have inventory you’d like us to evaluate, email support@absolutebullion.com and we’ll let you know whether we can make an offer.

It depends on your state. For California residents, certain bullion products qualify for sales tax exemption under California Revenue and Taxation Code §6355. Our checkout calculates applicable tax automatically based on your shipping address. We do not provide individual tax advice — consult a tax professional for your situation.

For most retail purchases, no special reporting applies. Federal law requires IRS Form 8300 reporting only when a buyer pays $10,000 or more in cash or cash equivalents (as defined by the IRS) in a single transaction or in related transactions. Most credit/debit card and bank-transfer payments do not trigger Form 8300. See our Privacy Policy for the full disclosure.

For federal income tax purposes, the IRS treats physical bullion as a “collectible,” which carries a maximum long-term capital gains rate of 28% (compared to up to 20% for most stocks). State-level treatment varies. We are not tax advisors — consult a tax professional for your specific situation.

Email support@absolutebullion.com. We respond within one business day. No call centers, no chatbots — a real person reads and answers every message.

Email support@absolutebullion.com. We’re happy to answer pre-purchase questions about products, pricing, or our process — no pressure, no salesman script.

When tracking information is available for your order, we email it to the address you provided at checkout. If you created an account, you can also log into My Account to view your order status and history.